Steps for updating Synology NAS

To update your Synology NAS for security alerts and patch vulnerabilities (such as recent PHP2Shell or DSM flaws), follow the step-by-step instructions below.

Phase 1: Prerequisites & Preparation

  • Back Up Data: Ensure your critical data is backed up to an external drive or cloud storage before proceeding.

  • Check Current Version: Log in to your Synology DSM interface with an account belonging to the administrators group.


Phase 2: Updating DSM (DiskStation Manager)

  • Open Control Panel.

  • Click on Update & Restoration.

  • Under the DSM Update tab, check if a new version is available.
      • If a minor update or important security fix is available, click Download or Update Now.
      • Tip: Click Update Settings and configure your system to automatically install important updates to stay protected. 


Phase 3: Updating Vulnerable Packages (e.g., PHP and Web/Server Packages)

If security advisories mention specific packages (such as PHP, WordPress, Web Station, MailStation, or others): 

  • Open Package Center.

  • Go to the Installed tab.

  • Search for PHP or any affected packages (e.g., Calendar, IDrive, Joomla, KodExplorer, MailStation, MediaWiki, phpMyAdmin, vtigerCRM, Web Station, WordPress). 

  • Click Update next to the outdated package.
      • Note: Packages dependent on PHP will usually restart automatically, though MailStation may require a manual update inside Package Center.
      • If your DSM version is prior to 6.2 and a patch is unavailable, temporarily disable the affected packages to reduce exposure. 


Proactive Troubleshooting & Common Issues

  • “Not Secure” Browser Warning: If you see a security warning when logging into DSM, go to Control Panel > Security > Certificate, click Settings (or Configure), and ensure the proper domain certificate is assigned to the system default service. [1]

  • Manual Update Requirement: If automatic updates fail or your model is offline, download the .pat update file directly from the Synology Download Center and upload it manually via Control Panel > Update & Restoration > Manual DSM Update. [1]

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